Catholic Charities Bureau
134 East Church Street, Suite 2
Jacksonville, Florida 32202-3130
Telephone: 354-3416
Must call at 9:00 AM for Emergency Help. By appointment only. No walk-ins.
Services: Neighbor to Neighbor - Provides assistance for the following: payment for past utility (electric and fuel) bills, reinstallation fees, initial deposit, plus amount for initial service. Call ahead for an appointment.
Comprehensive Emergency Assistance - Provides rent, utilities, deposits,food and basic necessities on a limited and short-term basis to individuals and families residing in Baker, Duval, Clay, and Nassau counties who are experiencing a crisis and pending formulation of long-term solutions. Call in advance for an appointment.
Catholic Charities / St. Augustine Regional Office
225 West King Street
St. Augustine, Florida 32084
Telephone: 829-6300
Fax: 829-0494
Services: Provides food, financial assistance for rent and utilities, information and referral services, mental health counseling, elderly program service, respit program, adoptions, and other basic necessities.
Eligibility: Anyone with verifiable need.
Downtown Ecumenical Services Council, Inc.
215 Ocean Street
Jacksonville, Florida 32202
Telephone:358-7955
Fax: 358-3135
Services: Provides financial aid and offers a food pantry for those who qualify.
Eligibility: Financial help for households with children, elderly or a documented disability or illness which prohibits work. Food pantry available.
Family Services - Duval
900 West Adams Street
Jacksonville, Florida 32204
Telephone:356-8641
Services: Offers direct services to individuals and families, including non-resident families on a referral basis. Services include food, rent and utility assistance, counseling, referral and case management.
Eligibility: Adults with verifiable emergency situation.
Family Services - St. John's
1850 State Road 207
St. Augustine, Florida 32086
Telephone:824-6880
Services: Offers direct services to individuals and families, including non-resident families on a referral basis. Services include food, rent and utility assistance, counseling, referral and case management.
Eligibility: Adults with verifiable emergency situation.
Jewish Family and Community Services
6261 Dupont Station Court, East
Jacksonville, Florida 32217
Telephone: 448-1933
Fax: 448-0349
Services: Provides emergency assistance with rent and utilities, FEMA assistance, SHIP dollars for deposits, food pantry and information and referral.
Eligibility: Income no greater than 80% of federal guideline for Duval County.
LIHEAP Program -Baker County
96 Lowder Street Suite B
Maccleny, Florida 32063
Telephone:259-4481
Fax: 259-8615
Services: Provides energy, crisis, weather related disaster and fuel assistance.
Eligibility: Meet income guidelines and have proper documentation of need (energy bill).
LIHEAP Program -Emmett Reed Center
1093 West 6th Street
Jacksonville, Florida 32209
Telephone:632-1469
Fax: 632-5190
Services: Provides energy, crisis, weather related disaster and fuel assistance.
Eligibility: Meet income guidelines and have proper documentation of need (energy bill).
LIHEAP Program -Nassau County
The Peck Center
516 South 10th Street
Fernandina Beach, Florida 32034
Telephone:261-0801
Fax: 261-3188
Services: Provides energy assistance, family development, youth programs, USDA commodities, Parents-Who-Care Program
Eligibility: Meet income guidelines and have proper documentation of need (energy bill).
LIHEAP Program -R.F. Kennedy Center
1133 Iona Street Suite 212
Jacksonville, Florida 32206
Telephone:632-1462
Fax: 354-8832
Services: Provides home energy, crisis, weather related disaster and fuel assistance.
Eligibility: Meet income guidelines and have proper documentation of need (energy bill).
LIHEAP Program - St. John's Service Center
1300 Duval Street
St. Augustine, Florida 32084
Telephone:824-0978
Fax: 823-3568
Services: Provides home energy, crisis, weather related disaster and fuel assistance.
Eligibility: Meet income guidelines and have proper documentation of need (energy bill).
Northeast Florida Community Action Agency, Inc.
4070 Boulevard Central Drive
4500 Bldg. Suite 200
Jacksonville, Florida 32202
Telephone: 358-7474
Fax: 398-7414
Site Listings:
Robert F. Kennedy Center
1133 Ionia Street
632-1461
Emmett Reed Center
1093 West 6th Street
632-1469
Services: The Northeast Florida Community Action Agency (NFCAA) Assists low-income persons of Baker, Duval, Nassau and St. Johns counties with specific assistance involving their day-to-day existence. There is no charge for these services.
Self sufficiency Services - employment; job training; case management; education; tutorial; literacy; vocation training; mentorship;.
Supportive Services including: rent/mortgage assistance, electric bill assistance, water bill assistance, food, child care, uniforms, books, work clothing, prescription and medication, childcare assistance and transportation assistance.
Home Energy Assistance Services Services for a benefit payment on behalf of households who have heating or cooling obligations and meet eligibility guidelines. An emergency or crisis is not an eligibility requirement for this category of assistance. It does not pay for the actual home energy bills incurred by eligible households. It does allow for a one time home energy benefit per program year to eligible households. The amount of the benefit is based on a home energy assistance benefit matrix provided by the state office.
Crisis Assistance Services - services allow for a benefit payment on behalf of households that have an unavoidable heating (October - March) or cooling (April - September) emergency and also meet eligibility guidelines. It may pay the actual home energy bills owed by eligible households and/or other necessary energy expenses. The amount of the benefit payment is the minimum amount necessary to resolve the crisis. A household may be determined eligible during only one winter and one summer crisis per year.
Weatherization Assistance Services - weather related or supply shortage services allow for a benefit payment on behalf of households that have an energy emergency which was caused by a specific weather related of supply shortage emergency as declared by the governor. It is activated only after the governor declares a crisis.
Salvation Army / St. Johns County
1795 Old Moultrie Road.
St. Augustine, Florida 32086
Telephone: 824-6880
Services: Provides food, emergency financial assistance, and information and referrals. Programs to help the needy with Thanksgiving & Christmas.
Eligibility: Any person in need of service.
St. Johns Welfare Federation
161 B. Marine Street
St. Augustine, Florida 32084
Telephone: 829-6514
Fax: 829-5599
Services: Provides emergency and financial support for residents in need of food, rent, electricity, water, medication, gasoline, clothing, transportation, dental care, propane, medical equipment loan closet, diapers and personal hygiene items.
Eligibility: St. Johns County resident.
United Community Outreach Ministry
3349 St. Augustine Road
Jacksonville, Florida 32207
Telephone:396-2401
Services: Primarily a food bank. Some assistance with small balances for rent, home mortgage, utilities and heating fuel.
Eligibility: Call for information.